Insurance & Ordering

Yes. The Cala kIQ System is a qualified medical expense under a health savings account (HSA) or flexible spending account (FSA).

Check with your individual plan to confirm your eligibility.

If you have commercial insurance, you may be covered – Cala Customer Care can help you determine if you are covered and submit claims on your behalf.

Veterans are fully covered through the VA System.

We are excited that Medicare has announced a positive coverage determination for Cala TAPS Therapy.

If you are a Medicare beneficiary with essential tremor (ET), Medicare may provide coverage for a TAPS Therapy device, such as the Cala kIQ™, to relieve your hand tremors. Patients must meet Medicare coverage criteria.

Cala TAPS therapy is a novel technology and we are working hard to expand coverage. We do offer a number of payment options and the Cala kIQ^TM System is a qualified medical expense for health savings accounts (HSA/FSA).

Some VA facilities are able to purchase the Cala kIQ^TM System through the local prosthetics department. Ask your Veterans Administration Medical Facility to consider Cala Trio therapy for you with these two steps:

• Provide your VA Healthcare Provider with the Doctor Discussion Guide
• Ask the Prosthetics Department to email CustomerCare@CalaHealth.com for Ordering Information

The Cala kIQ™ band uses a proprietary skin interface. The band can be used for months before needing to be replaced. The performance of the band deteriorates with exposure to dry skin, skin oils, and dust. After 90 days, a new band is required in order to maintain effective therapy.

Cala Customer Care will send you a new band when your band has expired. If your band is expiring soon, please call our Customer Care team at (888) 699-1009 or email us at CustomerCare@CalaHealth.com to replace your band.

If you are with the VA System, your band refill may require a consultation with your physician. Please contact your local VA to request a new band. In order to ensure you don’t have a gap in therapy, we recommend contacting your VA ~30 days before your band expires.

There is a 2-year warranty on the device and base station. There is a 90-day warranty on the bands. Patients may connect with Cala Customer Care at 888-699-1009 to assist with product support and replacement as needed.

We are excited that Medicare has announced a positive coverage determination for Cala TAPS Therapy.

If you are a Medicare beneficiary with essential tremor (ET), Medicare may provide coverage for a TAPS Therapy device, such as the Cala kIQ™, to relieve your hand tremors. Patients must meet Medicare coverage criteria.

Note: It is the responsibility of your treating HCP to determine and document the appropriate diagnoses and symptoms related to your condition. There is no guarantee that the use of any information provided in this document will result in coverage or payment by any third-party payor. Cala provides this information as a courtesy, but coverage requirements for Medicare or any other third-party payor are subject to change and interpretation. Cala does not guarantee third-party coverage or payment for any items or services.

The Cala System is available by prescription only. Medicare has specific requirements for medical necessity and documentation that can be found on the Medicare LCD (Local Coverage Determination) website. Your healthcare provider will need to evaluate you to determine whether your condition meets these requirements. To qualify for Medicare coverage, your healthcare practitioner (HCP) must assess your eligibility for TAPS Therapy during an initial visit AND after a short trial period with the TAPS Therapy device.

To qualify for Medicare coverage, your healthcare practitioner (HCP) must assess your eligibility for TAPS Therapy during an initial visit AND after a short trial period with the TAPS Therapy device. Medicare has specific requirements for medical necessity and documentation that can be found on the Medicare LCD (Local Coverage Determination) website.

Our Sales Support team will verify Medicare coverage and communicate estimated out of pocket expense to the patient prior to shipment.  For Traditional Medicare (fee for service), coverage is 80/20. If you have a supplemental insurance, you may not owe anything. Medicare Advantage plans vary in coverage.

Medicare coverage policy for TAPS Therapy is for essential tremor (ET).

No, Medicare coverage is available only for one device for the affected dominant hand.