Insurance & Ordering
Can I use HSA and FSA (Health or Flexible Savings Accounts)?
Yes. The Cala kIQ System is a qualified medical expense under a health savings account (HSA) or flexible spending account (FSA).
Check with your individual plan to confirm your eligibility.
Does Medicare Pay for the Cala kIQ System?
The Medicare Program is currently not covering TAPS therapy. If you are using a Medicare Advantage plan, you may still be covered.
In the interim, there are options available to you:
- You can pay cash for the system
- We also offer a financial assistance program if you qualify
- Veterans get full coverage through the VA system
Do you accept insurance or Medicare Advantage plans?
If you have commercial insurance, you may be covered – Cala Customer Care can help you determine if you are covered and submit claims on your behalf.
Veterans are fully covered through the VA System.
At this time, the traditional Medicare Program is not covering TAPS therapy.
Cala TAPS therapy is a novel technology and we are working hard to expand coverage. We do offer a number of payment options and the Cala kIQTM System is a qualified medical expense for health savings accounts (HSA/FSA).
Please call us at (888) 699-1009 to learn about financing options and special pricing for qualified patients.
Will my VA benefits pay for this?
Some VA facilities are able to purchase the Cala kIQTM System through the local prosthetics department. Ask your Veterans Administration Medical Facility to consider Cala Trio therapy for you with these two steps:
- Provide your VA Healthcare Provider with the Doctor Discussion Guide
- Ask the Prosthetics Department to email CustomerCare@CalaHealth.com for Ordering Information
Why do I need a band subscription?
The Cala kIQ™ band uses a proprietary skin interface. The band can be used for months before needing to be replaced. The performance of the band deteriorates with exposure to dry skin, skin oils, and dust. After 90 days, a new band is required in order to maintain effective therapy.
When my band has expired, how do I receive a new band?
Cala Customer Care will send you a new band when your band has expired. If your band is expiring soon, please call our Customer Care team at (888) 699-1009 or email us at CustomerCare@CalaHealth.com to replace your band.
If you are with the VA System, your band refill may require a consultation with your physician. Please contact your local VA to request a new band. In order to ensure you don’t have a gap in therapy, we recommend contacting your VA ~30 days before your band expires.
What is the warranty for the Cala kIQ System?
There is a 2-year warranty on the device and base station. There is a 45-day warranty on the bands. Patients may connect with Cala Customer Care at 888-699-1009 to assist with product support and replacement as needed.
What is the Trial Program?
People using commercial insurance, Medicare Advantage, or cash may participate in a 60-Day Evaluation Program. Veterans Affairs (VA) patients may participate in a 90-Day Evaluation
You can start using the Cala kIQ System to see individualized, on-demand therapy provides tremor relief. If you are not completely satisfied, simply return the device within 60 days and we will refund your purchase price