Insurance & Coverage
Can I use HSA and FSA (Health or Flexible Savings Accounts)?
Yes. The Cala Device is a qualified medical expense for health savings accounts (HSA) and flexible spending accounts (FSA). Cala Customer Care can help you with any documentation you need to submit for reimbursement — call 888-699-1009 or email CustomerCare@CalaHealth.com.
What insurance plans do you accept?
If you have commercial insurance, you may be covered – Cala Customer Care can help you determine if you are covered and submit claims on your behalf.
Veterans are fully covered through the VA System.
We are excited that Medicare has announced a positive coverage determination for Cala TAPS® Therapy.
If you are a Medicare beneficiary with essential tremor (ET), Medicare may provide coverage for a Cala TAPS Therapy device, to relieve your hand tremors. Patients must meet Medicare coverage criteria.
Cala TAPS therapy is a novel technology and we are working hard to expand coverage. We do offer a number of payment options and the Cala Device is a qualified medical expense for health savings accounts (HSA/FSA).
Will my VA benefits pay for this?
The Cala device is covered by the VA for eligible veterans with an essential tremor or Parkinson’s diseasediagnosis. Schedule with your healthcare provider to discuss if Cala therapy is right for you. You can download the Doctor Discussion Guide to bring to your appointment.
Why do I need a band subscription?
The Cala kIQ® band uses a proprietary skin interface. The band can be used for months before needing to be replaced. The performance of the band deteriorates with exposure to dry skin, skin oils, and dust. After 90 days, a new band is required in order to maintain effective therapy.
When my band has expired, how do I receive a new band?
Cala Customer Care will send you a new band when your band has expired. If your band is expiring soon, please call our Customer Care team at (888) 699-1009 or email us at CustomerCare@CalaHealth.com to replace your band.
If you are with the VA System, your band refill may require a consultation with your physician. Please contact your local VA to request a new band. In order to ensure you don’t have a gap in therapy, we recommend contacting your VA ~30 days before your band expires.
What is the warranty for the Cala kIQ System?
There is a 2-year warranty on the device and base station. There is a 90-day warranty on the bands. Patients may connect with Cala Customer Care at 888-699-1009 to assist with product support and replacement as needed.
Is Cala TAPS Therapy covered by Medicare?
We are excited that Medicare has announced a positive coverage determination for Cala TAPS Therapy.
If you are a Medicare beneficiary with essential tremor (ET), Medicare may provide coverage for a TAPS Therapy device, such as the Cala kIQ®, to relieve your hand tremors. Patients must meet Medicare coverage criteria.
Note: It is the responsibility of your treating HCP to determine and document the appropriate diagnoses and symptoms related to your condition. There is no guarantee that the use of any information provided in this document will result in coverage or payment by any third-party payor. Cala provides this information as a courtesy, but coverage requirements for Medicare or any other third-party payor are subject to change and interpretation. Cala does not guarantee third-party coverage or payment for any items or services.
How do I order a Cala System under Medicare coverage?
The Cala System is available by prescription only. Medicare has specific requirements for medical necessity and documentation that can be found on the Medicare LCD (Local Coverage Determination) website. Your healthcare provider will need to evaluate you to determine whether your condition meets these requirements. To qualify for Medicare coverage, your healthcare practitioner (HCP) must assess your eligibility for TAPS Therapy during an initial visit AND after a short trial period with the TAPS Therapy device.
What is the Medicare coverage criteria for Cala Therapy?
To qualify for Medicare coverage, your healthcare practitioner (HCP) must assess your eligibility for TAPS Therapy during an initial visit AND after a short trial period with the TAPS Therapy device. Medicare has specific requirements for medical necessity and documentation that can be found on the Medicare LCD (Local Coverage Determination) website.
What will be my cost?
Our Sales Support team will verify Medicare coverage and communicate estimated out of pocket expense to the patient prior to shipment. For Traditional Medicare (fee for service), coverage is 80/20. If you have a supplemental insurance, you may not owe anything. Medicare Advantage plans vary in coverage.
Does Medicare cover TAPS Therapy for Parkinson’s disease?
Medicare coverage policy for TAPS Therapy is for essential tremor (ET).
Does Medicare cover for bilateral/two devices?
No, Medicare coverage is available only for one device for the affected dominant hand.