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When my band has expired, how do I receive a new band?

Cala Customer Care will send you a new band when your band has expired. If your band is expiring soon, please call our Customer Care team at (888) 699-1009 or email us at CustomerCare@CalaHealth.com to replace your band.


If you are with the VA System, your band refill may require a consultation with your physician. Please contact your local VA to request a new band. In order to ensure you don’t have a gap in therapy, we recommend contacting your VA ~30 days before your band expires.