What if I am not getting results from Cala Therapy?
First off, help is right at your fingertips. Available 24 hours/day, we have a number of resources, from the Patient Guide to product videos, on my.calahealth.com. In the Patient Guide, review the Troubleshooting section to see details on how to address specific warning messages.
What support will Cala Health provide to help me with Cala Therapy?
Cala Customer Success provides support, direct to you! We contact you when your device ships to see if you would like assistance with set up and calibration.
Should you need further help, contact Cala Customer Success at 888-699-1009 and Customer Success@CalaTrio.com. We are available from Monday to Friday, 7am-4pm Pacific Time.